Roamware Privacy Policy

This Privacy Policy (the "Privacy Policy") covers the site at www.Roamware.com ("Site"). Roamware, Inc. reserves the right to change this Privacy Policy at any time by posting a new privacy policy at this location. Therefore, you are responsible for periodically checking the Privacy Policy for changes. Your privacy is important to Roamware. Roamware is committed to respecting your privacy and the confidentiality of your personal data.

 
Scope
This Privacy Policy is to inform our users (“you”) about the types of information we gather about you when you visit our Site, how we may use that information, what choices you have regarding our use of your information.
Please be aware that it is your responsibility to read and accept the Privacy Policy, the Terms of Use and other policies, prior to accessing this Site. Through your access and use of this Site, you expressly consent to our collection, storage, transmission, use and disclosure of your information that you provide or that we collect about you as described in our Privacy Policy.
Collection
We may collect and store the following personal information:
Name and job title, email address, physical contact information including demographic information such as your age, gender, zip code, etc.;
Billing and other information you provide to purchase an
Other information relevant to customer surveys and/or offers;
Chats to customer supports, dispute resolution, correspondence through our Site, and
correspondence sent to us;
Other non-personally identifiable information or information that are anonymized or aggregated such as the type of Internet browser or computer operating system you use, the date and time you visited our Site, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information, the name of the website from which you linked to our Site and other anonymous data involving your use of our Site;
Information from other companies, such as demographic and navigation data;

You further acknowledge and agree that when you send messages through this Site on behalf of another person, we may collect and maintain information associated with those messages, including email messages. You acknowledge that we may disclose any information to comply with applicable laws, legal process, and regulations.
Once you agree to share or give us certain of your personal information, you are no longer anonymous to us. If you do not want your information, including personally identifiable information or otherwise, collected, stored, transmitted, used and disclosed in accordance with our policy, please do not use the Site nor submit information to us.
If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States or elsewhere.
You acknowledge that due to our contractual obligations with third parties to share information to deliver and support your purchase from Roamware and support our service, we cannot provide you the opportunity to opt-out of sharing information (whether personally identifiable information or other information) with these parties. Hence, you acknowledge that Roamware, along with certain of its contractors, partners, suppliers, vendors, and service providers, and each of their contractors and employees, may review information you transmit to us in order for us to provide deliver and support your purchase or use of our Site.

Marketing

We do not sell or rent your personal information, including email addresses,  to third parties for their marketing purposes without your explicit consent. We may combine or aggregate your information with information we collect from other companies and use it to improve and personalize our services, content, and advertising.

Use

Roamware collects and uses, or has third party service providers acting on Roamware’s behalf collecting and using, personal data relating to you, as permitted or necessary to do any of the following tasks (by way of example only and in no way limiting):

Verify your identity;
Take, process, or deliver purchased products or services made available via our website;
Invoice or bill you or notify you of the status of your order;
Answer a question or respond to a comment you have submitted;
Perform customer support activities, including troubleshooting and answering your queries;
Resolve disputes or errors in connection with your transaction or our order fulfillment;
Periodically send promotional email about new products, special offers or event announcements, news, special offers, and communicate other information which we think you may find interesting using the email address which you have;
Compare information for accuracy, and if necessary, to verify it with third parties or provide your information to our third party partners for marketing or promotional purposes; • prevent potentially prohibited or unlawful activities, including fraud;
Prevent potentially prohibited or unlawful activities, including fraud;
Enforce our Terms of Use and other policies;
Customize, measure and improve our services, content and advertising;
Provide better products and services, better understand your needs, and enhance customer support.
Internal record keeping.
From time to time, use your information to contact you for market research purposes by email, phone, fax or mail.
Use the information to customize the website according to your interests.
Roamware’s Disclosure of Your Information

Though we make every effort to preserve user privacy and data, we may need to disclose your information as required by law to respond to legal requirements, enforce our policies, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations and/or in accordance with our good faith belief on what is required from us to comply with such applicable laws and regulations.
We may also share your personal information with:

Members of the Roamware Inc. corporate family—to provide joint content and services, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications.
Other companies and organizations, and service providers under contract who help with our business operations (such as fraud investigations, fraud protection, bill collection, dispute resolutions).
Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we may disclose information relevant to the investigation that may include but not be limited to name, city, state, zip code, telephone number, email address, company name IP address, fraud complaints, and purchase history.
If, in our sole discretion, we believe it is necessary or appropriate. In such events, we may disclose information that may include, but not be limited to, name, street address, city, state, zip code, country, phone number, email address.
Other business entities, should we plan to merge with or be acquired by that business entity. In such transactions as well as in the event Roamware or substantially all of its assets are acquired by a third party, personal information of Roamware customers will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)
Without limiting the above, in an effort to respect your privacy and preserve our ability to keep our Site from bad participants, we will not otherwise disclose your personal information, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm, financial loss, report suspected illegal activity, or as otherwise set forth in this Privacy Policy. Also, despite our ardent efforts at protecting and securing your data, the possibility of breach in our security features cannot be ruled out completely, since the technology is evolving and we, too, are susceptible to such attacks.
Information You Share on Roamware.com

You are reminded that if you access our Site from a shared computer or a computer in an internet café, certain information about you, such as your activity or reminders from Roamware, may also be visible to other individuals who use the computer after you.

Cookies

Roamware uses "cookies" (small files placed on your hard drive) or similar electronic tools to collect information on certain of our pages to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer, to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. Our advertisers or other third parties on certain pages of the Site may also assign their own cookies to your browser (For example, if you click to an advertisement or payment processor’s site, there may be a cookie placed by that web page), a process that we do not control. We offer certain features that are available only through the use of cookies.

You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our Site or services, including ability to purchase on our Site.

No Spam, Spyware or Spoofing

We do not tolerate spam. Make sure to set your Roamware communication preferences so that we communicate to you as you prefer. To report Roamware-related spam or spoof emails to Roamware, please forward the email to spam@Roamware.com or spoof@Roamware.com. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools.

Security

We treat data as an asset that must be protected and use a number of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. Roamware takes appropriate organizational and technical measures to protect the personal data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation.
However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Your information may be stored and processed in any country in which Roamware and its group companies maintain facilities, including outside of U.S. In this regard, or for the purposes of sharing or disclosing data in accordance with this Privacy Policy, Roamware reserves the right to transfer information outside of the US or your country. By using Roamware’s website or by purchasing Roamware products, you consent to any such transfer of information outside of your country or the US.
Roamware, Roamware’s local partners, or the operators or company facilitating your purchase may provide personal data, communications, content, to an appropriate judicial, law enforcement or government authority lawfully requesting such information. Roamware will provide all reasonable assistance and information to fulfill these requests.

Links

The Site may include links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

California Residents: Your California Privacy Rights
Under California law, California residents who have an established business relationship with Roamware may choose to opt out of Roamware’s disclosure of personal information about them to third parties for direct marketing purposes. As mentioned above, our policy is not to disclose personal information collected from you to third parties for their direct marketing to you. If you choose to opt-out after granting your approval to us, you may write us at info@roamware.com. You agree that you will be solely responsible for requesting direct marketers to unsubscribe you from their list based on any prior consent you may have given..

General

We may amend this Privacy Policy at any time by posting the amended terms on this Site. All amended terms automatically take effect after they are initially posted on the Site, unless otherwise stated therein.

In addition, we will notify you through the Roamware Message Center. If your questions are not answered online, you may write to us at: Roamware, Inc. Attn: Marketing at the following email address: info@roamware.com